Privacy Policy

Effective Date: November 1, 2016

Escape Manor Inc. and its subsidiaries, affiliates and/or related entities ("Escape Manor" or "our" or "we" or "us") share your concerns about privacy and the protection of your personal information. This Privacy Policy describes our practices with respect to the protection of your personal information and data. Personal information is information about an identifiable individual or information that allows for the identification of an individual ("Personal Information").

If you have not already done so, we encourage you to familiarize yourself with this Privacy Policy before using Escape Manor’s websites and/or mobile applications (collectively the "Websites"). The purpose of this Privacy Policy is to inform our guests and other stakeholders with whom we deal ("you" and "your") as to how we collect, use, disclose and protect your Personal Information. This Privacy Policy applies to our collection, use, disclosure and protection of your Personal Information in Canada. The Websites are owned and operated by Escape Manor and your dealings with Escape Manor and all of its associated brands (e.g. Mystery Motel) are also governed by this Privacy Policy.

If you are providing Personal Information to us through our Websites, your use of our Websites is governed by the Terms of Use applicable to the relevant Website. If you have any questions about this Privacy Policy, or about our privacy practices in general, please contact us:

Personal Information We Collect

Escape Manor and its employees, servants, agents, contractors, service providers, partners and representatives collect Personal Information in a variety of circumstances, including at the time of reservation, at point of sale, when using our Websites and in recruitment processes. The following types of information are examples of what may be collected:

Use of Your Personal Information

We use Personal Information for a number of purposes, including:

Disclosure of Personal Information

Personal information collected by Escape Manor is not disclosed to other parties, except as follows:

Your Personal Information may be used by Escape Manor and disclosed to parties connected with the contemplated or actual financing, insuring, sale, assignment or other disposal of all or part of Escape Manor’s business or assets, including for the purposes of permitting such parties to determine whether to proceed or continue with such transaction or business relationship, to fulfill reporting, audit, legal and/or other requirements or, in the case of sale or assignment, the use and disclosure by those parties for substantially the same purposes as described in this Privacy Policy.

Our Websites

The Websites consist of all content thereon and all other domain names, worldwide web addresses, uniform resource locators, URL’s and webpages which are solely owned and/or operated by Escape Manor, and which link or otherwise connect to the Websites. On the Websites, visitors may register to receive customized information, enter contests, participate in polls or surveys or purchase products and/or services. Escape Manor does not collect Personal Information about you unless you choose to provide us with such information in order to purchase a service or product, or participate in Escape Manor events or activities, online or otherwise, and for which the provision of such Personal Information is necessary or reasonable.

The Websites may contain links to external third party sites. These are provided for your convenience only and such websites are not controlled or regulated by Escape Manor. This Privacy Policy does not apply to such websites or webpages. Should you decide to navigate to any external websites, you do so entirely at your own risk. The content on third party websites, as well as any external links thereon, is not reviewed, monitored, recommended or endorsed by Escape Manor. We specifically disclaim any liability, obligation or responsibility whatsoever for the content or use of such third party websites or webpages.

We use Personal Information which you provide to us on the Websites to understand the identity of our guests and the nature of their preferences, to improve the content of the Websites, to customize the content and/or layout of our webpages, to send you periodic newsletters and mailings that you request, to process your purchases and to conduct surveys, polls and contests. Escape Manor does not disclose Personal Information contained in our subscriber database to any third parties except: (i) as permitted by this Privacy Policy; (ii) for which you are deemed to consent under the terms of this Privacy Policy; and/or (iii) as permitted or required by law.

Individuals who provide us with their telephone numbers online will only be telephoned by us with respect to bookings or other products or services that they have requested. If you make inquiries of Escape Manor directly by e-mail, or through our Websites, these inquiries are forwarded to the relevant department and are not stored or used for other purposes (other than maintaining a record of our correspondence with you).

Unsubscribe / Deletion Requests

Our unsubscribe practices are set out below:

Information Storage

The nature of the internet is such that it passively and automatically collects certain information about each individual’s use of the internet. This information may be associated with an individual’s Internet Protocol ("IP") address. This is a unique internet "address" which is assigned to all internet users by their Internet Service Provider ("ISP"). Our server logs record statistical information, such as visitors' IP addresses, time and duration of visit, webpages requested, as well as identifying categories of visitors by items such as domains and browser types. Escape Manor only uses these statistics on an aggregate basis in order for us to improve our Websites and marketing activities.

Cookies

Our Websites makes use of both "sessional" and "persistent" cookies. Cookies are small text files offered to your computer by Web servers in order to keep track of your browser settings as you navigate the site. Persistent cookies are stored on your hard drive. Sessional cookies are stored in temporary (cache) memory and are deleted when you shut down your browser or turn off your computer. We use cookies to store your preferences, record session information such as geographical preferences, record user-specific information on what pages you access or visit, develop information about your preferences and interests and customize Websites content based on your browser type or other information you provide.

You may disable cookies using your browser's settings. Please consult your browser's help function for information on how to disable cookies. Note that if you disable cookies, certain features of our Websites will not function to their fullest potential.

Your Consent

Consent to the collection, use and disclosure of Personal Information may be given in various ways. Consent may be express (e.g. orally, electronically or on a form you may sign describing the intended uses and disclosures of Personal Information) or implied (e.g. when you provide information necessary for a service you have requested (such as providing us with your name, phone number and/or email for registration on a wait-list), or in some circumstances where notice has been provided to you about our intentions with respect to your Personal Information and you have not withdrawn your consent for an identified purpose, such as by using an "opt-out" option. Consent may be given by your authorized representative (such as a legal guardian or person having a power of attorney). By providing us with Personal Information, we will deem you to understand this Privacy Policy, and we will deem you to consent to our collection, use and disclosure of such Personal Information for the purposes identified or described in this Privacy Policy, if applicable, or otherwise at the time of collection. You may withdraw your consent to our collection, use and disclosure of Personal Information at any time, subject to contractual and legal restrictions and reasonable notice. Note that if you withdraw your consent to certain uses of your Personal Information, we may no longer be able to provide you with certain of our products or services.

Escape Manor does not disclose your Personal Information except: (i) as permitted by this Privacy Policy; (ii) for which you are deemed to consent under the terms of this Privacy Policy; and/or (iii) as permitted or required by law. However, Escape Manor may be required or permitted under statute, regulation or as otherwise at law or in equity to collect, use or disclose Personal Information without your consent (for example, in response to a court order, or to comply with local or federal regulations, or to collect a debt owed to us).

Security

We protect your Personal Information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, including safeguards to protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. Escape Manor and its employees, servants, agents, contractors, legal, accounting or other service providers, partners, and representatives who require access to your Personal Information in order to fulfill their job requirements will have access to your Personal Information. You transmit or provide all Personal Information entirely at your own risk.

Consent to Transfer

Escape Manor’s Websites are operated on equipment located in Canada. If you are located in a foreign country please be aware that any information you provide to us will be transferred to Canada. By visiting any of our Websites, purchasing our products or services, participating in our online community and/or providing us with your Personal Information, you consent to this transfer. Regardless of your location, we shall protect your Personal Information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, including safeguards to protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. Please note that the Personal Information which you provide to us will be held and used in accordance with such Canadian federal or provincial laws as exist from time to time, and as are applicable.

Policy Changes

This Privacy Policy may be revised from time to time as Escape Manor deems necessary or advisable in its sole discretion. If we materially change our privacy practices or similar policies that affect the protection of your Personal Information, we shall notify you of such changes on our Websites. You will continue to have the ability to opt in or out of new non-essential uses or disclosures.

Access, Correction and Contacting Us

If you have any questions about this Privacy Policy, or about our practices with respect to Personal Information, please contact us using the contact details provided above.


© 2016 Escape Manor Inc.