Frequently Asked Questions

What is Escape Manor?

Escape Manor is an interactive and immersive entertainment facility that puts the wits of you and your crew to the test! Use logic and teamwork to find clues, crack codes, and solve puzzles before time runs out!

Different rooms. Different Themes. Lots of fun! Will YOU Escape?

FAQS: Escape Rooms

The cost is $23+tax per person.
Impark (pay for parking) is designated in the front parking lot and back parkade. Meters along 12th avenue & Osler street are free weekdays after 6:00 PM and weekends.
All bookings are done via our online booking system.
You will be required to pay a full deposit upon booking.
Use our contact form, select the location of your booking, choose "Cancellation" as your purpose, and specify the date and time of booking in the message field, and we will take care of it for you.
Each room can be booked for up to 6 people. Some of our rooms can hold more people by request only as follows:

  • Cabin 13 – 6 people
  • The Final Viewing – 6 people
  • Magician's Assistant – 6 people

Please contact us to make the request.
Yes. We also have one wheelchair accessible bathroom.
Book the new time and cancel your original booking using our contact form. Don't forget to specify the date and time of your original booking.
Things are always changing at the Manor. New time slots, cancellations, increased hours etc. Sign-up to our VIP club on our website to get advance notice of new openings, and keep an eye on the booking page, you never know what might pop up.
We have new stuff going on all the time at the Manor, we also change up our rooms with new themes and clues every 9-12 months. Stay tuned; we’ll have some new adventures for you soon!
Escape Manor is intended for all ages (although some of our rooms are creepy and not suitable for young kids). Please note that we are a licensed establishment. We ask that all groups aged 16 years old and younger to have written parental permission before joining us.
Please fill out our groups form for groups larger than 12 people. We will work with you to find space that suits your needs.
Absolutely! You can purchase gift cards online by visiting our gift cards page and can also be purchased in person.
Gift cards can be used when booking online and can also be used in person.
We accept cash, credit or debit.
We are now fully licensed, and also offer hot appetizers and light snacks (chips, chocolate bars).
Please contact us online, and we will get back to you within 24 hours, Monday to Friday.

We can also be reached by phone at (306) 559-7011.